For New Teams

• Establishing Mission/Vision/Values
• Establishing and Understanding Governance Structures
• Line-of-sight for each team member
• Interdependencies and Accountabilities
• 30/60/90 Day Look-Aheads
• Operational Norms
• On-Board/Exit Interview/Process
• Communication Plan
• Problem-Solving Process
• Joint Goal Setting
• Clarifying Levels of Empowerment
• Building Clarity of Purpose

For Intermediate Teams

• Conflict Resolution Processes
• Resolving conflict
• Building Trust for high performance Teamwork
• Clarifying Expectations
• Issue Escalation
• Interface/Inter-Team Management: Vertical and Horizontal Management
• Shared Decision-Making Process
• Performance Monitoring and Measurement
• Transition Planning
• Inter-Team Work Process Analysis
• Blending Simultaneous Efforts

For Mature Teams

• How to Give and Take Peer Feedback
• Team Negotiating: Gaining Agreement and Positive Outcomes
• Exceeding Customer Expectations
• Analyzing and Improving Work Processes
• Project Management Basics
• Team Quality: Sustaining Continuous Improvement
• Influence Skills Teams
• Team Innovation and Creativity
• Cultural Diversity and Teamwork
• Establishing requisite levels of empowerment
• On boarding and off-boarding
• Problem-solving processes
• Managing vertically and horizontally
• Operational norms

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