Our philosophy at Tercon is that “one size does not fit all.” All clients are unique, with particular needs, and special circumstances. And that is why the first thing we do is “listen.” Our goal is to understand our clients, their history, their culture, their structure, their value proposition. Then, we partner with them to carefully assess their needs and objectives and collaborate with them to enhance their talent management and leadership practices.
Nearly 85% of our revenue comes from repeat business. We are with our clients for the long-term. We never use a cookie cutter approach when it comes to establishing and maintaining relationships with our clients.
The Tercon Performance EXCELerator™ System is the foundation of our approach. It includes more than a dozen proprietary assessments and tools designed to examine individual, team, and organizational behaviors and work processes. Depending upon the specific needs of our client, we will apply the proper EXCELerator™ tool. Whether it is our Project Team Alignment™ Survey, our Tercon Employee Engagement Survey™, or another tool or assessment, we will use the right diagnostic instrument to collect data and address the issues that emerge.
Tercon’s success is built upon the quality of its consultants. Most have advanced degrees in management, business finance, or psychology. Nearly all have been executives or senior leaders in large organizations at one time during their career. Tercon’s global footprint enables it to draw upon these experienced professionals who are located around the world – from Singapore to London and from Perth to Houston.
As the figure below illustrates, Tercon consultants wear many hats. They are Trusted Advisors for many of our client organizations and work closely with senior executives. In other companies, they are Executive Coaches who provide unvarnished feedback and developmental guidance to grow future leaders. And, yet in other firms, they serve the role of Subject Matter Experts. Whatever your needs are, our Tercon consultants have the talent, experience, and wisdom to help.